Wall Hung Toilet Installation in Salisbury

Local Toilet Repairs by Just Toilets

When a New Toilet Installation Is the Right Option

A wall-hung toilet is a toilet where the pan is mounted off the floor and fixed to a steel support frame built into the wall or a stud partition.
The cistern, flush valve, and pipework are concealed behind the wall, with only the pan and flush plate visible.

Wall-hung toilets are popular for their modern appearance, easier floor cleaning, and space-saving design — but they rely entirely on the correct installation of the frame system.

No Call out Fee

You only pay for the repair. No charge just for turning up. If it can’t be fixed, you’re not billed for a wasted visit.

Fixed Price

Know the cost before work starts. Most repairs are fixed-price. No surprises, no hourly guessing, no creeping extras.

Same Day Fix

Most jobs fixed on the first visit. Common parts are carried, so problems are usually sorted the same day.

What Is a Wall-Hung Toilet Frame?

The frame is the most important part of a wall-hung toilet installation.

  • It is a rigid steel structure that:
  • Supports the full weight of the toilet and user
  • Holds the concealed cistern
  • Positions the waste outlet and flush mechanism
  • Fixes securely to the floor and/or structural wall

 

The frame must be accurately positioned, levelled, and fixed before walls are closed or tiled.
Once installed, the frame becomes a permanent structural element — mistakes at this stage are difficult and costly to correct later.

What’s Involved in a Wall-Hung Toilet Installation?

Installing a wall-hung toilet involves significantly more work than fitting a close-coupled toilet. This typically includes:

  • Assessing whether the wall or floor can support a frame
  • Installing and fixing the steel frame correctly
  • Connecting waste and water pipework within the wall
  • Setting correct pan height and projection
  • Ensuring access through the flush plate for future servicing
  • Coordinating with wall finishes (plasterboard, boxing, or tiling)
  • Final fitting of the pan, flush plate, and testing
 

Because everything is concealed, planning and accuracy are critical.
A properly installed wall-hung toilet should feel solid, flush correctly, and remain serviceable without removing tiles.

Wall-Hung Toilet Installation – Survey Required

Wall-hung toilet installations cannot be accurately quoted over the phone or from photos alone.
Because the toilet is supported by a concealed frame built into the wall, a site survey is essential before any work is agreed.

During a survey, we check:

  • Whether the wall or floor can support a frame
  • What type of frame is suitable for the space
  • Waste and water pipe positions
  • Wall depth and construction
  • Access for future servicing through the flush plate
  • Any structural or layout limitations

 
This ensures the toilet is installed safely, securely, and correctly the first time, with no hidden issues later.